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[personal profile] smokingboot
I am such a nitwit. After spending much of yesterday imprecating a chum for acting like a complete idiot, my own brain appears to have turned into pudding, a punishment perhaps for my lack of charity.

Our two new sofas are beautiful. However, a chunk has been gouged out of one of the wooden handrests by the iniquitous delivery men, which I didn’t notice until my love pointed it out. More importantly, the wood colour on the two seater is entirely different to the wood type on the three seater.

Now this is good, cos it means the company we bought them from can’t blame the delivery guys for the screw up; doesn’t matter what the delivery was like, they still sent us mismatched sofas, and the onus is upon them to fulfil their contract. I am, however, kicking myself for not noticing it yesterday on arrival. And it’s a pain in the arse, cos with Crimbo round the corner, getting repair/replacement work done is going to be difficult. They’re talking about sending someone out in seven days! Bloody dark ages I call it. Except that if we were in the dark ages I could go and demand my replacement straw bedding with the litigenous aid of my axe. Our ancestors understood, far better than we, the crux of the law.

Date: 2003-12-09 06:10 am (UTC)
From: [identity profile] november-girl.livejournal.com
The magic words you need to use are "not of satisfactory quality", as that's the relevant legal test. Make sure you put it all in writing to them, and keep contemporaneous notes of any telephone conversations. Let me know if you need any help.

Date: 2003-12-09 11:14 am (UTC)
From: [identity profile] smokingboot.livejournal.com
Thanks! As ever, you are too cool (and not in a Kill Bill way!)

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